Information You Provide Voluntarily

We collect personal information you choose to share with us, including:

• First and last name, email address, company name, and password when you create an account (“Account”).
• Account details you add, such as postal address, phone number, fax number, company name, or payment details (e.g., credit card information).
• If you use our App, we may collect your mobile carrier.
• If you enable location services on your device, we may process this information to provide location-based features.
• Any additional personal data explicitly requested on our Websites.

Information Collected Automatically

When you interact with our Websites or App, we automatically collect certain information through technologies, including:

• Technical Data: Operating system, IP address (including approximate geolocation), access times, browser type and language, referring website.
• Usage Data: Interactions with our Services, such as clicked elements, metadata, and state changes.
• Cookies: We use cookies to enhance site performance, improve user experience, and support marketing. Most browsers accept cookies by default, but you can disable them in your settings.
• Pixel Tags (Web Beacons/Clear GIFs): Tiny graphics that track user behavior, such as whether emails are opened. These are not linked to personally identifiable information.
• Mobile Data: Non-personal data such as device type, usage patterns, or crash reports (used for troubleshooting and product improvement).
• Google Analytics: Our Websites use Google Analytics, which relies on cookies to analyze website traffic and generate reports. Your IP address will not be linked with other Google data. You can opt out of cookies in your browser, though this may affect functionality. By using our Websites, you consent to this processing.

What information do we collect in the dashboard:
When you sign in with Google and authorize access, we collect:

• Your Google account ID
• Information about your YouTube channel
• Metadata about the videos you upload (title, description, etc.)
• Your OAuth access token (securely stored)

We never collect or store your password or complete Google account details.

We use collected data to deliver, maintain, and enhance our products and services, including:

• Creating and securing your Account.
• Identifying you as a registered user.
• Improving our Websites, App, and Services.
• Analyzing and optimizing user experience.
• Delivering the products, features, and services you request.
• Responding to inquiries and providing customer support.
• Sending confirmations, invoices, updates, and security alerts.
• Notifying you about promotions, events, or new product features (including partner offerings).
• Combining data with third-party insights to deliver a more personalized service.
• Detecting, preventing, and addressing fraud or unlawful activity.

User Feedback

From time to time, we publish user feedback on our Websites. We only display first names and initials of last names, unless you explicitly agree to share your full name and profile photo.

Anonymized Data

We may create anonymized datasets by removing identifiable information. These may be used to improve our Services or shared externally for analytical or business purposes.

How we use the collected information in the dashboard:
We use this data solely to provide the core functions of the app:

• To upload videos to your YouTube channel on your behalf
• To display your uploaded videos and their publication status
• To send optional notifications about uploads or errors

We never sell, rent, or share your data with third parties.

Information You Share

This Policy does not cover third-party services. Please review their respective privacy policies before sharing data.

Information We Share

We only disclose your personal information in the following cases:

• Service Providers: To trusted vendors who are contractually required to meet the same level of data protection.
• Legal Requirements: To comply with applicable law, regulation, or legal process (you will be notified where legally permitted).
• Protecting Rights: To enforce our Terms of Service or safeguard property and user safety.
• Emergency Situations: To protect personal safety in urgent cases.
• Business Transfers: In the event of a merger, acquisition, sale, or insolvency, data may be transferred. The successor entity will be bound by this Policy.

Third-party APIs in our dashboard:
Our dashboard uses Google OAuth and the YouTube Data API.
Your use of Google services is additionally subject to the Google Privacy Policy.

xymatic applies industry-standard technical and organizational safeguards to protect your data against loss, misuse, or unauthorized access.

You are responsible for maintaining the confidentiality of your password and for avoiding password reuse across platforms.

Data storage and security in the dashboard:

• Access tokens are encrypted and securely stored.
• We use industry-standard practices to protect all data.
• We do not store video content or OAuth tokens longer than necessary.