1.Information We Collect
Information You Provide Voluntarily
We collect personal information you choose to share with us, including:
- First and last name, email address, company name, and password when you create an account (“Account”).
- Account details you add, such as postal address, phone number, fax number, company name, or payment details (e.g., credit card information).
- If you use our App, we may collect your mobile carrier.
- If you enable location services on your device, we may process this information to provide location-based features.
- Any additional personal data explicitly requested on our Websites.
1.1Information Collected Automatically
When you interact with our Websites or App, we automatically collect certain information through technologies, including:
- Technical Data: Operating system, IP address (including approximate geolocation), access times, browser type and language, referring website.
- Usage Data: Interactions with our Services, such as clicked elements, metadata, and state changes.
- Cookies and local storage: On supernext.com, analytics cookies are set only with your consent (see “Hosting, Delivery and Analytics of This Website”). Our Services (Dashboard, App) use cookies that are required for login, security and the features you use.
- Pixel Tags (Web Beacons/Clear GIFs): Tiny graphics that track user behavior, such as whether emails are opened. These are not linked to personally identifiable information.
- Mobile Data: Non-personal data such as device type, usage patterns, or crash reports (used for troubleshooting and product improvement).
- Google Analytics: Google Analytics 4 is loaded on supernext.com only after you consent in the cookie banner – see “Hosting, Delivery and Analytics of This Website” for details.
1.2What Information Do We Collect in the Dashboard
When you sign in with Google and authorize access, we collect:
- Your Google account ID
- Information about your YouTube channel
- Metadata about the videos you upload (title, description, etc.)
- Your OAuth access token (securely stored)
We never collect or store your password or complete Google account details.
2.Hosting, Delivery and Analytics of This Website
This section describes the data processed when you visit supernext.com – by our hosting provider, by web analytics (only with your consent) and by embedded third-party content.
2.1Hosting and Server Logs (Amazon Web Services)
This website is hosted by Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (“AWS”). The content is stored in an AWS data centre in the European Union (Ireland region) and delivered through the Amazon CloudFront content delivery network, which keeps copies of the content at locations worldwide to serve it quickly.
With every request, AWS processes on our behalf the connection data that is technically required to deliver the page:
- IP address of the requesting device
- date and time of the request
- requested page or file and the amount of data transferred
- browser type, operating system and language (user agent)
- the previously visited page (referrer URL)
The legal basis is Art. 6(1)(f) GDPR; our legitimate interest is the secure, stable and fast delivery of the website. Log data is used solely for troubleshooting and for defending against attacks and is deleted after 30 days at the latest. We have a data processing agreement with AWS (AWS Data Processing Addendum). Where CloudFront processes data outside the EU, this is based on the EU Standard Contractual Clauses and the certification of Amazon Web Services, Inc. under the EU-US Data Privacy Framework.
2.2Google Analytics 4 (only with your consent)
If you click “Accept” in the cookie banner, we use Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Without your consent, Google Analytics is not loaded and no data is transmitted to Google.
Google Analytics sets cookies (_ga, _ga_*) that are stored for up to two years and records, in pseudonymised form, which pages you visit, how long you stay, where you came from, and information about your device, browser and approximate location. Google Analytics 4 does not store IP addresses. Usage data is deleted after 14 months at the latest. Google also processes the data in the USA on the basis of the EU Standard Contractual Clauses and the certification of Google LLC under the EU-US Data Privacy Framework.
The legal basis is your consent under Art. 6(1)(a) GDPR and Section 25(1) of the German TDDDG. You can withdraw it at any time with effect for the future via “Cookie settings” in the footer; the Google Analytics cookies for this website are then deleted. For more information, see the Google Privacy Policy.
2.3Storing Your Consent Decision
We store your decision in the cookie banner (consent or refusal) in your browser’s local storage (entry “sn-consent”, not a cookie) so that we do not have to ask you again on every visit. This storage is technically necessary (Section 25(2) no. 2 TDDDG) and contains no personal data. You can delete the entry at any time in your browser settings.
2.4Third-Party Forms and Content
- Typeform: Our contact and application forms are provided by Typeform S.L., Carrer de Bac de Roda 163, 08018 Barcelona, Spain. The forms open on typeform.com in a new tab; when you open and fill in a form, Typeform processes your IP address and the information you enter. The legal basis is Art. 6(1)(b) GDPR (steps prior to entering into a contract or employment relationship) and Art. 6(1)(f) GDPR. The Typeform Privacy Policy also applies.
- External links: Links to our Dashboard (app.greensuite.io) and to social media lead to independent services with their own privacy notices.
3.Amendment: Publisher Player, Feed and TCF Processing
This amendment describes SuperNext video players, feeds and mobile SDKs embedded in publishers’ websites and apps, using the terminology of the IAB Europe Transparency & Consent Framework (TCF). The publisher’s privacy notice and consent settings also apply. This section is separate from the corporate website analytics described above. Where SuperNext processes data on a publisher’s instructions, the publisher determines the purposes and legal basis and SuperNext acts as its processor.
3.1Processing based on consent
Depending on the enabled features, the player and feed process IP addresses, device and browser characteristics, device identifiers (including mobile advertising IDs where available and permitted), content and advertising interactions, timestamps and privacy choices. Processing requiring consent is based on Art. 6(1)(a) GDPR and, for storing or accessing information on your device, Section 25(1) TDDDG. The relevant TCF purposes are:
- Purpose 1: Store and/or access information on a device.
- Purpose 2: Use limited data to select advertising, including frequency capping.
- Purpose 7: Measure advertising performance.
- Purpose 8: Measure content performance.
- Purpose 10: Develop and improve services, including evaluating A/B tests.
- Purpose 11: Use limited data to select content, including avoiding repeated presentation of watched content.
You can withdraw consent with effect for the future through the publisher’s consent settings. Withdrawal does not affect the lawfulness of processing before withdrawal. Mobile advertising identifiers are additionally subject to applicable device and operating-system permissions.
3.2Our legitimate interests
For the following technical activities, where we act as a controller, we rely on Art. 6(1)(f) GDPR:
- Deliver and present advertising and content (TCF Special Purpose 2): Our interest, shared with the publisher, is to transmit requested video and advertising to your device and display it in a technically compatible format. This requires connection and compatibility information such as your IP address, browser or device capabilities and the requested resource.
- Save and communicate privacy choices (TCF Special Purpose 3): Our interest is to receive and communicate consent and objection signals so that SuperNext, publishers and participating advertising providers can respect your choices. This includes reading and forwarding the available consent signal and relevant vendor and purpose choices.
These interests concern technical delivery and privacy-choice handling. They do not provide a substitute legal basis for consent-dependent measurement, service improvement or device storage. We limit the data to what each activity requires and limit recipients to the providers involved in delivery or handling those choices. Special Purposes do not have a separate objection switch in the TCF interface; this does not remove your statutory rights. You may object on grounds relating to your particular situation under Art. 21 GDPR by contacting advertisers@supernext.com. Where we act as a processor, we forward rights requests to the responsible publisher.
3.3Storage and retention
The player and feed use browser storage, including localStorage for frequency capping, a feed user identifier and likes, and IndexedDB for watched-content history. These mechanisms are not cookies. They have no browser-enforced expiration; their removal depends on the application and your browser settings. You can clear them through your browser’s site-data controls. The device-storage and operational disclosure lists the storage identifiers, purposes, domains and mobile SDKs in scope. Third-party advertising providers may use their own storage and publish their own notices.
For publisher processing covered by our data processing agreement, IP addresses in debugging logs must be deleted after no more than seven days and transaction raw data after no more than 90 days. These contractual limits do not describe an automatic lifetime for browser storage. Corporate website analytics and account data have the separate retention periods described elsewhere in this policy.
4.How We Use Your Information
We use collected data to deliver, maintain, and enhance our products and services, including:
- Creating and securing your Account.
- Identifying you as a registered user.
- Improving our Websites, App, and Services.
- Analyzing and optimizing user experience.
- Delivering the products, features, and services you request.
- Responding to inquiries and providing customer support.
- Sending confirmations, invoices, updates, and security alerts.
- Notifying you about promotions, events, or new product features (including partner offerings).
- Combining data with third-party insights to deliver a more personalized service.
- Detecting, preventing, and addressing fraud or unlawful activity.
4.1User Feedback
From time to time, we publish user feedback on our Websites. We only display first names and initials of last names, unless you explicitly agree to share your full name and profile photo.
4.2Anonymized Data
We may create anonymized datasets by removing identifiable information. These may be used to improve our Services or shared externally for analytical or business purposes.
4.3How We Use the Collected Information in the Dashboard
We use this data solely to provide the core functions of the app:
- To upload videos to your YouTube channel on your behalf
- To display your uploaded videos and their publication status
- To send optional notifications about uploads or errors
We never sell, rent, or share your data with third parties.
6.Data Security
SuperNext applies industry-standard technical and organizational safeguards to protect your data against loss, misuse, or unauthorized access. You are responsible for maintaining the confidentiality of your password and for avoiding password reuse across platforms.
Data Storage and Security in the Dashboard
- Access tokens are encrypted and securely stored.
- We use industry-standard practices to protect all data.
- We do not store video content or OAuth tokens longer than necessary.
7.Children’s Privacy
We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly. If you believe a child has provided us with information, please contact us at support@supernext.com.
8.Your Choices and Rights
- Cookie Settings: You can give or withdraw your consent to Google Analytics at any time via “Cookie settings” in the footer.
- Marketing Emails: You may opt out at any time. Transactional emails (e.g., confirmations, invoices) will still be sent.
- Data Modification/Deletion: We retain your data for the duration of our business relationship and delete it upon written request. Contact support@supernext.com. We will respond within 90 days.
- Mobile App Data: Stop data collection at any time by uninstalling the App.
- Do-Not-Track Signals: Our Services do not currently respond to DNT signals, as no uniform standard exists.
Revoking Dashboard Access
You can revoke access to your YouTube account at any time by:
- managing the permissions in your Google account, or
- writing to us at support@supernext.com.
9.Your Rights under the GDPR
With regard to your personal data, you have the following rights against us:
- access (Art. 15 GDPR)
- rectification (Art. 16 GDPR)
- erasure (Art. 17 GDPR)
- restriction of processing (Art. 18 GDPR)
- data portability (Art. 20 GDPR)
- objection to processing based on Art. 6(1)(f) GDPR (Art. 21 GDPR)
- withdrawal of a given consent at any time with effect for the future (Art. 7(3) GDPR)
To exercise your rights, an e-mail to legal@supernext.com is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59–61, 10555 Berlin, Germany.
10.Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect changes. Continued use of our Services constitutes acceptance of the revised version.
11.Contact & Dispute Resolution
At SuperNext, employees are regularly trained in handling customer data. Violations of this Policy may result in disciplinary action, and our internal processes are continuously reviewed.
If you have questions or complaints about this Privacy Policy, please contact us:
- legal@supernext.com
- Postal Address
- SuperNext GmbH
- Reichenberger Str. 124
- D-10999 Berlin, Germany